To better support you, we have created a single, unified support experience for Dell and Dell EMC products. Similar function has community forum, where advices form peers can be found.We are excited to see the 2 support sites coming together now at the new Dell Support Site () :robothappy:įrom "How to easily navigate the New Dell and Dell EMC Integrated Support Homepage":Īt Dell Technologies, we are continuing to empower our customers and people everywhere with technology. You can get inspired by technology topics and detailed technical guides, while scrolling through different sections of detailed knowledge base. Dell’s customer support team is also active on Twitter and responds to customer inquiries via direct message.ĭifferent questions and areas are covered in Dell´s knowledge base. You may also reach Technical Support by phone: Country. SupportAssist Enterprise 4.x - Virtual Edition. Technical Support Online Portal: Please visit the Dell EMC Converged Infrastructure Support Portal to submit VxBlock, VxFlex integrated rack, or Vblock support requests. Testing commissioned by Dell, conducted in. Based on a Principled Technologies report, Diagnose and resolve a hard drive issue in less time with Dell ProSupport Plus May 2020. Manage all your PowerEdge devices in one place. From offering expert advice to solving complex problems, weve got you covered. Among their social media, you can find LinkedIn, Instagram or YouTube with product features videos and latest news. For customers with OpenManage Enterprise, this enables an embedded SupportAssist experience and is ideal for monitoring up to 8000 devices including servers, chassis under one console. You can go there to Support videos, or Support library sections, among many others.ĭell also offers social media channels as convenient way, how to contact them quickly. Thanks to their support portal, you may discover contact information for various departments, such as sales, support, and customer service. This option is available for both sales and technical support inquiries. Dell offers a live chat service on their website where you can speak with a customer support representative in real-time. The most convenient way to get in touch with Dell, is to either call their call center number at + 1-80, or contact them via live chat feature on their website. SolVe uses Single Sign-On (SSO) authentication with. SolVe provides verified procedures that give step-by-step instructions for common service tasks, such as product installations, upgrades, part replacements, and other critical information. If you prefer self-service support, you may also use their knowledge base or community forum. SolVe Online is a dynamic knowledge solution available for customers, service partners, and employees. You can reach Dell by chatting with a live representative on their website, contacting their hotline, or leaving a message on one of their social media sites. In recent years, Dell has also made a significant investment in the areas of cloud computing, artificial intelligence, and edge computing, positioning itself as a leader in emerging technology markets. Dell Technologies issues advisories for Dell EMC products in order to notify you about critical issues and potential impacts to their environment. The company is known for its direct-to-consumer sales model, which allows customers to order customized products directly from Dell’s website or over the phone. The company also provides IT consulting, managed services, and support services.ĭell is one of the largest technology companies in the world and has a significant market share in the computer industry. The company was founded by Michael Dell in 1984 and is headquartered in Round Rock, Texas, USA.ĭell’s product portfolio includes personal computers, servers, data storage devices, networking equipment, computer peripherals, and other technology-related products. Dell is a multinational technology company that designs, develops, and sells a range of computer hardware, software, and related services. SolVe Online is a dynamic knowledge solution available for customers, service partners, and employees.
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